All appointments require a 30% non-refundable booking fee at the time of booking. Failure to pay your deposit will result in your booking being cancelled. Booking fees are transferrable to another appointment time if more than 24 hours notice of a change has been given. If less than 24 hours notice of a change is given you will be charged 100% of the treatment price.

Booking fees can be paid online via the booking app or by bank transfer.

If you have a gift voucher, please provide a photo of the voucher when booking. The voucher can then be used to confirm your appointment as a booking fee. 24 hours or more must be given to reschedule or cancel your appointment, failure to give 24hours notice will mean that the voucher will be void due to late cancellation/rescheduling.

Merchant Policies